PRIVACY POLICY

Effective Date: June 18, 2025
Last Updated: June 18, 2025

At Dam Hair, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website, including through our Pro Access portal.

1. Information we collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and shipping/billing address
   
• Professional Information: Salon/business name, license number, and professional verification details (Pro Access only)
   
• Payment Information: Collected securely via third-party payment processors (we do not store your full payment details)
   
• Device Information: IP address, browser type, time zone, and cookies (for site performance and analytics)
   
• User Content: Photos, product reviews, or other content submitted through forms or communications
   

2. How we use your information

We use your information to:

• Fulfill and manage orders
   
• Provide customer service and support
   
• Verify professional status (for pro accounts)
   
• Improve website experience and offerings
   
• Send updates, promotions, and marketing (with your permission)
   
• Prevent fraud and ensure site security
   

3. Sharing your information 

We never sell your personal data. We may share it with:

• Trusted service providers (e.g., shipping, payment processors, email marketing platforms)
   
• Legal authorities, if required to comply with laws or protect our rights
   

All third-party partners are required to keep your information confidential and use it only for the services they provide to us.

4. Cookies

Our site uses cookies and similar tracking technologies to improve your browsing experience and collect usage data. You can disable cookies through your browser settings, though some features may not function properly.

5. Data Security

We take reasonable steps to protect your personal information using secure technologies and procedures. However, no method of transmission over the internet is 100% secure.

6. Your rights

Depending on your location, you may have the right to:

• Access or correct your personal information
   
• Request deletion of your data
   
• Opt out of marketing emails (you can unsubscribe at any time)
   

To make a request, email us at [Your Contact Email].

7. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the updated date.

8. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Dam Hair
Email: contact@damhairextensions.com